Job Description
Job Title:
Customer Service Representative
Summary:
In this role, you will be the primary contact for customer support-related activities. You will provide best-in-class or excellent customer service for external customers and business partners (distribution) by leveraging excellent, in-depth business knowledge, product knowledge, and the Order-to-Cash process. You will closely collaborate with various departments, such as SIOP, Logistics, and Quality, though this is not an exhaustive list.
You will function as an extension of the business (Commercial) and play a key role as a profitability driver by offering proactive support to sales and customers, ensuring the execution and exceeding of customer expectations and satisfaction.
This is a fixed-term contract position.
Responsibilities Include:
- Serve as the prime contact for order-related activities for Momentive.- Build and maintain business relationships with Customers through multiple communication channels;- W...
Customer Service Representative
Summary:
In this role, you will be the primary contact for customer support-related activities. You will provide best-in-class or excellent customer service for external customers and business partners (distribution) by leveraging excellent, in-depth business knowledge, product knowledge, and the Order-to-Cash process. You will closely collaborate with various departments, such as SIOP, Logistics, and Quality, though this is not an exhaustive list.
You will function as an extension of the business (Commercial) and play a key role as a profitability driver by offering proactive support to sales and customers, ensuring the execution and exceeding of customer expectations and satisfaction.
This is a fixed-term contract position.
Responsibilities Include:
- Serve as the prime contact for order-related activities for Momentive.- Build and maintain business relationships with Customers through multiple communication channels;- W...