Job Description
Overview
About the Role
We are looking for passionate, customer-focused Mandarin-speaking Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries through calls, emails, and live chat . You will provide accurate information, resolve issues efficiently, and ensure every customer has a positive experience with us.
This is a great opportunity to develop your career in a professional, supportive, and multicultural environment.
Qualifications
- Fluent in Mandarin (spoken & written) and good command of English.
- Minimum SPM, Diploma, or Degree in any field.
- Fresh graduates are welcome to apply – training will be provided.
- Strong communication and problem-solving skills.
- Willing to work onsite and commit to rotational shifts , including weekends and public holidays.
- Customer service experience (em...