💼 Full-Time Position

Customer Service Representative – Mandarin Speaker

🏢
Velenosi&Meredith
📍 Penang, Malaysia, Malaysia
📍
Location
Penang, Malaysia
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you experienced in hotel reservations, front office operations, or guest services?
Join a global hospitality support team where your communication skills and hotel knowledge will help deliver exceptional guest experiences.

We are looking for Mandarin & English-speaking professionals who are passionate about customer service and familiar with hotel reservation processes.

Position Details

  • Position: Customer Service Representative – Hotel Reservations
  • Location: Kuala Lumpur, Malaysia
  • Language Required: Mandarin & English
  • Employment Type: Full-Time
  • Working Arrangement: Rotational Shift (24/7)
    • 5 working days
    • 2 off days
  • Salary: Up to RM4,500 (Inclusive of Language Allowance)
  • Joining: ASAP

What You'll Be Doing

  • Handle hotel reservation inquiries via phone, email, and fax
  • Assist customers with boo...