Job Description
Job Responsibilities
Communicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.
Learn and understand the importance of the company's products and services and apply empathy to situations/discussions with the Customers to recognize the potential impact of their actions on people’s health and wellbeing.
Create, release and amend Theatre Care rental kit bookings from internal and external customers using My Mediset software.
Understand and assist with the Loaner Application used for the booking of cases by Customers.
Have a good financial acumen to provide special pricing in certain circumstances as per medical aid limits, Hospital group pricing, and other initiatives.
Provide usage reports/KPI reports as required.
Have a good working knowledge of the Microsoft Office suite, including Excel, Word, and Email.
Instigate system queries to invoice and credit custome...