💼 Full-Time Position

Customer Service Representative (m,f) Banking and financial Services: German

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Personalbüro U. Herrmann
📍 Athens, Attica, Greece
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Location
Athens, Greece
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Posted
June 10, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Shift hours: Mon–Sat 09:00–21:00 

Banking:   01.06., 08.06,  15.06, 06..07 or 13.07. 26


DUTIES AND RESPONSIBILITIES

  • Management of incoming calls, chats and emails,

     • Identify and assess customers’ needs to achieve satisfaction

     • Build sustainable relationships of trust through open and interactive communication

     • Provide accurate, valid and complete information by using the right methods/tools

     • Meet personal/customer service team targets and case handling quotas

     • Keep records of customer interactions, process customer accounts and file documents

     • Follow communication procedures, guidelines and policies

 

REQUIREMENTS:


  • Native/Fluent in German & Fluent in English (at least B2 level), both orally and written
  • Holder of a high school diploma or equivalent
  • Previous work...