Job Description
Description We are looking for a Customer Service Representative to support a fast-paced service environment in Ohio. This Contract position is ideal for someone with at least 2 years of experience handling high-volume customer interactions, processing orders, and maintaining accurate records. The role focuses on delivering attentive support across inbound and outbound communications while using internal systems to document activity and assist with claim-related inquiries.
Responsibilities:
• Respond to a large volume of incoming customer calls with accuracy and a service-focused approach.
• Place outbound calls as needed to follow up on requests, provide updates, and resolve open service matters.
• Enter customer orders and service details into internal systems with a high level of accuracy and attention to detail.
• Record all customer interactions, updates, and resolutions clearly to maintain complete and reliable documentation.
• Support insurance claim inqu...
Responsibilities:
• Respond to a large volume of incoming customer calls with accuracy and a service-focused approach.
• Place outbound calls as needed to follow up on requests, provide updates, and resolve open service matters.
• Enter customer orders and service details into internal systems with a high level of accuracy and attention to detail.
• Record all customer interactions, updates, and resolutions clearly to maintain complete and reliable documentation.
• Support insurance claim inqu...