💼 Full-Time Position

Customer Service Representative – Nights - Fixed Term Contract Cape Town, Western Cape

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TTEC
📍 Cape Town, Western Cape, South Africa
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Location
Cape Town, South Africa
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Posted
June 12, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nights working on-site in Cape Town, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? You’ll resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

    • What You Bring to the Role

  • 3+ months of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and exp...