Job Description
About the Role
We are hiring Customer Service Representatives (Non-Voice Chat Support) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities in the BPO industry. You’ll work in a structured, supportive, and people-first environment designed for long-term career development.
Job Description
As a Non-Voice Chat Support Representative, you will assist customers through chat platforms by handling inquiries, billing concerns, sales-related questions, and account updates while ensuring fast, accurate, and professional service.
Key Responsibilities
Respond to customer inquiries via chat support channels
Assist with billing concerns, sales inquiries, and account updates
Provide accurate information and timely resolutions
Document all customer interactions properly
Escalate complex issues to supe...
We are hiring Customer Service Representatives (Non-Voice Chat Support) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities in the BPO industry. You’ll work in a structured, supportive, and people-first environment designed for long-term career development.
Job Description
As a Non-Voice Chat Support Representative, you will assist customers through chat platforms by handling inquiries, billing concerns, sales-related questions, and account updates while ensuring fast, accurate, and professional service.
Key Responsibilities
Respond to customer inquiries via chat support channels
Assist with billing concerns, sales inquiries, and account updates
Provide accurate information and timely resolutions
Document all customer interactions properly
Escalate complex issues to supe...