Job Description
The Customer Service Representative at American Leak Detection of Arkansas is responsible for answering customer questions, scheduling appointments, invoicing, accounting, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout Arkansas. Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $17.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities: * Answering the phones * Explaining our services to potential clients * Manage the customer experience * Scheduling of appointments * Dispatch, routing, and scheduling of jobs for our technicians * Shift: 8 hour daytime shift, full-time * Availability: General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR) Qualifications: * Excellent customer servic...