Job Description
Description
Provide customer support across phone, email, and chat channels while ensuring a positive customer experience.
Responsibilities:
+ Respond to customer inquiries and resolve issues
+ Track service requests and maintain records
+ Escalate complex matters as needed
+ Support customer satisfaction initiatives
+ Collaborate with internal teams on issue resolution
Requirements
Skills:
+ Customer experience
+ Communication
+ Critical thinking and problem solving
+ Emotional intelligence
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robe...
Provide customer support across phone, email, and chat channels while ensuring a positive customer experience.
Responsibilities:
+ Respond to customer inquiries and resolve issues
+ Track service requests and maintain records
+ Escalate complex matters as needed
+ Support customer satisfaction initiatives
+ Collaborate with internal teams on issue resolution
Requirements
Skills:
+ Customer experience
+ Communication
+ Critical thinking and problem solving
+ Emotional intelligence
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robe...