Job Description
Description We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.
Responsibilities:
• Respond to incoming customer calls with care, providing clear information and timely support.
• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.
• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.
• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.
• Document customer interactions thoroughly so inquiries, concern...
Responsibilities:
• Respond to incoming customer calls with care, providing clear information and timely support.
• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.
• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.
• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.
• Document customer interactions thoroughly so inquiries, concern...