Job Description
Job Title: Customer Service Rep / Call Center Rep
Location: Oriskany
Training Hours: 8:30 AM–5:00 PM EST, Monday–Friday
Training Dates: 8/3/26 – 9/8/26
Nesting: 9/9/26 – 9/22/26
Note: No time off planned during training until the end of nesting
Overview
Join our team as a Customer Care Advocate, where you’ll be the frontline support for customers who have— or are looking to obtain—life insurance through their employer. This role combines clear, guided customer communication with accurate transaction processing and a strong commitment to service. You’ll help customers through important moments like enrollment changes, beneficiary updates, policy questions, billing inquiries, and request status—making a real difference with every interaction.
Required Skills:
- High schoo...