💼 Full-Time Position

Customer Service Representative, Physician Practice

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UNC Health Care
📍 Hendersonville, NC, United States
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Location
Hendersonville, United States
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Posted
June 22, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Description**

Job Summary

The Customer Service Representative performs clinic, clerical tasks, such as registering patients, communication financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

Responsibilities And Scope

+ Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.

+ Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for a patient...