Job Description
Description
+ Customer service representative working in a call center environment
+ Handling inbound calls and some follow-up calls
+ Answers calls and questions on prior authorization, general questions, and some confidential information
+ Great customer service with a high level of attention to detail. Entering information accurately
+ Measured on Quality and Accuracy, the number might range from 50 to 100 calls a day, depending on complexity.
+ Utilize multiple systems and programs to track information and update communication with customers
Additional Skills & Qualifications
+ 1 year of call center experience within recent employment
+ Tenure of 1 year in jobs
Candidates must have the following:
+ At least a year of high-volume call center experience in the last 2-3 years
+ Typing at least 30wpm
+ Computer knowledge and skills
Experience Level
Entry Leve...
+ Customer service representative working in a call center environment
+ Handling inbound calls and some follow-up calls
+ Answers calls and questions on prior authorization, general questions, and some confidential information
+ Great customer service with a high level of attention to detail. Entering information accurately
+ Measured on Quality and Accuracy, the number might range from 50 to 100 calls a day, depending on complexity.
+ Utilize multiple systems and programs to track information and update communication with customers
Additional Skills & Qualifications
+ 1 year of call center experience within recent employment
+ Tenure of 1 year in jobs
Candidates must have the following:
+ At least a year of high-volume call center experience in the last 2-3 years
+ Typing at least 30wpm
+ Computer knowledge and skills
Experience Level
Entry Leve...