Job Description
Location: Lisbon, Portugal
Work Model: On-site
Start Date: 30 April 2026
Job Overview
We are looking for a Customer Service Representative fluent in Polish and English to join a leading e-commerce support team in Lisbon. In this role, you will assist customers, ensure a high-quality service experience, and represent one of the most recognized e-commerce platforms.
Schedule
Initial schedule:
- Monday to Sunday: 08:00–17:00 or 09:00–18:00 (rotational shifts)
- Days Off: 2 rotational days per week
Later stage (TBC by client):
- 24/7 operation (Monday to Sunday) with rotational shifts.
Responsibilities
- Provide excellent customer support via phone, email, or chat.
- Maintain strong knowledge of e-commerce products and service stand...