Job Description
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy that is seeking to onboard Polish speaking Customer Service Representative for online video sharing and social media platforms for their Lisbon office.
Position: Customer Service Representative
Location: Lisbon, Portugal
Work model: on-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Handle and resolve escalated inquiries or appeals from users or clients regarding decisions affecting their products or services
Translate complex technical or policy-related issues into clear, concise communications across email, chat, and support platforms
Perform thorough research and apply critical thinking to deliver accurate and po...