Job Description
Multiple positions available in Northern Suburbs of Adelaide
Work Type: Full-Time, Permanent
Industry: Manufacturing / Construction
Salary : $60k + super
The Role: The Backbone of Our Customer Experience
We are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales team, and our logistics crew.
Whether you’re speaking with an architect finalizing a major commercial project, a bricklayer checking on a delivery, or a retail customer picking out pavers for their backyard, your mission is to provide an effortless, high-quality experience.
What You’ll Be Doing:
- Handling inbound phone and email inquiries regarding product availability, pricing, lead times, and order status.
- Accurately processing orders ...