💼 Full-Time Position

Customer Service Representative

🏢
The TECMA Group of Companies
📍 saltillo, saltillo, Mexico
📍
Location
saltillo, Mexico
📅
Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

The Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. This position serves as the primary point of contact for customers and plays a key role in maintaining positive customer relationships.

Qualifications

Education

  • Bachelor's degree required.
Experience
  • Minimum 1–3 years of experience in customer service, customer support, or a related role.
  • Experience working in a fast-paced environment preferred.
Skills & Competencies
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Customer-focused mindset with a professional and positive attitude.
  • Proficiency in Microsoft Office Suite and CRM systems.