Job Description
Position: Home Comfort Customer Service Representative
Reports to: Regional Manager
Status: Full time, hourly non-exempt
Hourly Rate: $18 - $21 per hour depending on Experience
ESSENTIAL FUNCTIONS – include and are not limited to:
+ Consistently render the best customer satisfaction to customers.
+ Must productively multitask and efficiently navigate industry specific software.
+ Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
+ Consistently practice and participate in suggested selling and information gathering.
+ Recommend other products and services to customers based on purchase or order history.
+ Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of service or delivery relat...
Reports to: Regional Manager
Status: Full time, hourly non-exempt
Hourly Rate: $18 - $21 per hour depending on Experience
ESSENTIAL FUNCTIONS – include and are not limited to:
+ Consistently render the best customer satisfaction to customers.
+ Must productively multitask and efficiently navigate industry specific software.
+ Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
+ Consistently practice and participate in suggested selling and information gathering.
+ Recommend other products and services to customers based on purchase or order history.
+ Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of service or delivery relat...