Job Description
About the Company:
At the heart of the True Social Group is the belief that better living begins with the simple things. Through a mix of inspiration and innovation, we are reshaping hydration and the essentials that help create a more fulfilling life for all.
As we make our international debut, we are looking a team member to join us in expanding our hydration brand footprint in the Asia Pacific region.
Designation: Customer Service Executive (Customer Conversion & Optimization)
Job Purpose: The Customer Service Executive is responsible for managing and optimizing online sales channels and marketplace operations, with a strong focus on customer experience. This role is responsible for executing customer retention strategies, improving customer satisfaction, and driving conversion through data-driven insights and continuous process improvements.
Job Duties: Propose retention and conversion strategies to enhance customer loyalty and support sales growth. Engage customers ...
At the heart of the True Social Group is the belief that better living begins with the simple things. Through a mix of inspiration and innovation, we are reshaping hydration and the essentials that help create a more fulfilling life for all.
As we make our international debut, we are looking a team member to join us in expanding our hydration brand footprint in the Asia Pacific region.
Designation: Customer Service Executive (Customer Conversion & Optimization)
Job Purpose: The Customer Service Executive is responsible for managing and optimizing online sales channels and marketplace operations, with a strong focus on customer experience. This role is responsible for executing customer retention strategies, improving customer satisfaction, and driving conversion through data-driven insights and continuous process improvements.
Job Duties: Propose retention and conversion strategies to enhance customer loyalty and support sales growth. Engage customers ...