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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Handle inbound and outbound calls to provide exceptional customer service.
- Assist customers with inquiries, issues, and product information through effective communication.
- Document customer interactions accurately in the system to ensure quality service.
- Collaborate with team members to improve service efficiency and customer satisfaction.
- Participate in training sessions to enhance product knowledge and customer service skills.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: Entry-level (0–1 years)
- Skills and Competencies: Strong customer service skills
- Skills and Competencies: Proficiency in the English language
- Skills and Competencies: Familiarity with call centre operations
- Qualities and Traits: Excellent communication and interpersonal skills
- Qualities and Tr...