Job Description
Customer Service Representative
Spartan
The Customer Service Representative Agent / Breakdown Coordinator is responsible for managing customer interactions, handling commercial breakdown cases, coordinating dealers and workshops, and ensuring accurate, timely communication and resolution of customer concerns.
We are seeking a motivated, bilingual-speaking (English and another language) Customer Service Representative Agent to join our team. This role is critical in ensuring seamless customer support, efficient breakdown management, and strong collaboration between customers, dealers, and service providers. Additional language skills are an advantage.
The ideal candidate will:
Spartan
Job Overview
The Customer Service Representative Agent / Breakdown Coordinator is responsible for managing customer interactions, handling commercial breakdown cases, coordinating dealers and workshops, and ensuring accurate, timely communication and resolution of customer concerns.
We are seeking a motivated, bilingual-speaking (English and another language) Customer Service Representative Agent to join our team. This role is critical in ensuring seamless customer support, efficient breakdown management, and strong collaboration between customers, dealers, and service providers. Additional language skills are an advantage.
The ideal candidate will:
- Handle high volumes...