Job Description
Job Title: Customer Service Representative
A well established, award-winning printer which is passionately committed to providing outstanding solutions is looking for a Customer Service Representative & Studio Technician to join its team. This role will support the company’s mission by providing accurate and timely estimates to fulfil client briefs. Working closely with clients and Account Managers, the CSR will ensure work is won, whilst optimising the return, and ensure work is accurately produced and deadlines met.
Key Responsibilities
- Ensure all work is completed following specified process and procedures
- Comply with data security regulations at all times
- Ensure specifications are clearly understood prior to quoting –
- Liaise with Account Managers and Clients to clarify requirement as necessary
- Obtain prices from suppliers for outside work to be included in estimates, eg for finishing to obtain the most competitiv...