Job Description
Description We are looking for a Customer Service Representative for a Contract position based in Tampa, Florida. This role supports day-to-day customer and order operations by handling inquiries, coordinating order activity, and helping ensure a reliable service experience. The ideal candidate is organized, responsive, and comfortable working across multiple priorities in a fast-moving environment.
Responsibilities:
• Oversee the entry, review, and completion of customer sales orders using internal platforms and QuickBooks.
• Manage purchase order activity and maintain accurate status updates to support on-time processing and delivery.
• Follow open orders closely and release them for fulfillment when inventory becomes available.
• Assist customers with return requests by coordinating authorization steps and guiding the return process through resolution.
• Create pricing quotations and provide timely answers to questions related to products, orders, and account...
Responsibilities:
• Oversee the entry, review, and completion of customer sales orders using internal platforms and QuickBooks.
• Manage purchase order activity and maintain accurate status updates to support on-time processing and delivery.
• Follow open orders closely and release them for fulfillment when inventory becomes available.
• Assist customers with return requests by coordinating authorization steps and guiding the return process through resolution.
• Create pricing quotations and provide timely answers to questions related to products, orders, and account...