Job Description
Customer Service Representative
Req ID: 81970
Location:
Virtual, Nebraska, United States
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
The Customer Service Representative is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and developing knowledge of Cable Exchange products, capabilities, as well as CRM processes, and procedures. Accountable for customer service as related to serving customer orders from the point of sale up to and including the time the order ships and invoices. This may include, but is not limited to, order input, order scheduling, expediting, tracking, finding, and coordinating alternative materials as necessary, and in general any aspect of meeting customers’ needs
**This is an onsite role in Shakopee, MN requiring all 5 days in the office each week.**
**How You'll Help Us Connect the World**
Req ID: 81970
Location:
Virtual, Nebraska, United States
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
The Customer Service Representative is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and developing knowledge of Cable Exchange products, capabilities, as well as CRM processes, and procedures. Accountable for customer service as related to serving customer orders from the point of sale up to and including the time the order ships and invoices. This may include, but is not limited to, order input, order scheduling, expediting, tracking, finding, and coordinating alternative materials as necessary, and in general any aspect of meeting customers’ needs
**This is an onsite role in Shakopee, MN requiring all 5 days in the office each week.**
**How You'll Help Us Connect the World**