Job Description
**Voice Account Job Description:**
Handled inbound and outbound customer calls, assisted clients with inquiries and concerns, provided accurate information, resolved issues efficiently, and maintained excellent customer service satisfaction.
**Non-Voice Account Job Description:**
Provided customer support through email, chat, or back-office processing, handled customer inquiries, updated records, resolved concerns accurately, and ensured timely completion of tasks while maintaining quality service.
Handled inbound and outbound customer calls, assisted clients with inquiries and concerns, provided accurate information, resolved issues efficiently, and maintained excellent customer service satisfaction.
**Non-Voice Account Job Description:**
Provided customer support through email, chat, or back-office processing, handled customer inquiries, updated records, resolved concerns accurately, and ensured timely completion of tasks while maintaining quality service.