Job Description
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
**Responsibilities:**
+ Responsible for acting as a liaison between customers and the company. Assist with complaints, route changes, errors, account questions, cancellations, and other queries.
+ Resolve customer complaints via phone, email, or mail.
+ Use telephones to reach out to customers and verify information.
+ Greet customers warmly and ascertain problem or reason for calling.
+ Log issues in to online issue tracking software.
+ Advise on company information.
+ Work with Customer Ser...
**Responsibilities:**
+ Responsible for acting as a liaison between customers and the company. Assist with complaints, route changes, errors, account questions, cancellations, and other queries.
+ Resolve customer complaints via phone, email, or mail.
+ Use telephones to reach out to customers and verify information.
+ Greet customers warmly and ascertain problem or reason for calling.
+ Log issues in to online issue tracking software.
+ Advise on company information.
+ Work with Customer Ser...