💼 Full-Time Position

Customer Service Representative

🏢
Waka Kotahi NZ Transport Agency
📍 wellington, wellington, New-Zealand
📍
Location
wellington, New-Zealand
📅
Posted
June 13, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Our Contact Centre in Wellington is growing! If you want to be part of a highly engaged, focused team that genuinely cares about providing great customer service and loves to learn and develop, look no further.

About the role

As a Customer Service Representative you will be responsible for delivering outstanding service to customers through both inbound phone‑based support and email interactions. You’ll provide timely and accurate advice and help make a positive impact on our customers’ experience. We’ll equip you with comprehensive training and ongoing coaching to build confidence and capability to deliver solutions that meet customers’ needs.

These permanent full‑time positions start with a salary of $60,216 plus Kiwi Saver, and we offer hybrid working arrangements, excellent training and development, and the opportunity to progress to Senior CSR with increased remuneration.

Hours

  • Weekdays: 7:55am–6:00pm
  • Weekends: 8:30am–5:00...