Job Description
Description We are looking for a Customer Service Representative to support a busy manufacturing operation in West Chicago, Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys handling customer requests, coordinating order activity, and working closely with internal teams to keep service levels high. The person in this role will serve as a key point of contact for customers, sales partners, and branch locations while helping ensure accurate order processing and timely follow-through.
Responsibilities:
• Manage incoming customer, branch, and sales representative orders, ensuring details are entered accurately and shared with the appropriate production team members.
• Update order records by processing changes, cancellations, and daily back order activity based on shipping information received.
• Coordinate with laboratory staff to confirm product specifications and support accurate formula selection when questions arise.
• Co...
Responsibilities:
• Manage incoming customer, branch, and sales representative orders, ensuring details are entered accurately and shared with the appropriate production team members.
• Update order records by processing changes, cancellations, and daily back order activity based on shipping information received.
• Coordinate with laboratory staff to confirm product specifications and support accurate formula selection when questions arise.
• Co...