Job Description
Description
About the Role
We are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.
This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.
Key Responsibilities
+ Make outbound calls to a provided list of customers and prospects
+ Provide information, answer basic questions, and assist with customer needs
+ Schedule appointments and follow-ups for the sales team
+ Maintain a high level of professionalism and customer care on every interaction
+ Accurately document call details and updates in CRM systems
+ Follow established scripts and processes...
About the Role
We are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.
This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.
Key Responsibilities
+ Make outbound calls to a provided list of customers and prospects
+ Provide information, answer basic questions, and assist with customer needs
+ Schedule appointments and follow-ups for the sales team
+ Maintain a high level of professionalism and customer care on every interaction
+ Accurately document call details and updates in CRM systems
+ Follow established scripts and processes...