Job Description
Location: Quezon City (Onsite)
Salary Range: ₱26,000 – ₱28,000 per month (depending on experience)
We are looking for a Customer Service Representative (Voice Account) to join our team. The role involves managing inbound and outbound calls to provide excellent customer support.
Key Responsibilities
- Respond to customer inquiries with professionalism and courtesy
- Share accurate information about company products and services
- Assist customers with billing concerns, account management, and basic troubleshooting
- Resolve complaints and issues promptly and effectively
- Deliver quality service to ensure customer satisfaction
Qualifications
- At least a Senior High School graduate (or higher)
- Minimum of 6 months BPO experience in Sales accounts
- Strong communication and active listening skills
- Willing to work o...