Job Description
Description
We are looking for a detail-oriented Customer Service Representative to join our team in a contract capacity with the potential for a long-term opportunity. This position supports both customer service and inside sales activity by handling inquiries, preparing quote-related documentation, and keeping account information organized. The role is fully onsite and offers the opportunity to learn technical product information, including how to interpret drawings and specifications, while partnering closely with the sales team.
Responsibilities:
• Respond to incoming customer and distributor inquiries with timely, attentive service and clear follow-through.
• Review quote requests, gather the necessary information, and prepare accurate responses based on customer needs and product details.
• Learn to interpret technical drawings, blueprints, and related specifications to support quoting and order-related activities.
• Enter, u...
We are looking for a detail-oriented Customer Service Representative to join our team in a contract capacity with the potential for a long-term opportunity. This position supports both customer service and inside sales activity by handling inquiries, preparing quote-related documentation, and keeping account information organized. The role is fully onsite and offers the opportunity to learn technical product information, including how to interpret drawings and specifications, while partnering closely with the sales team.
Responsibilities:
• Respond to incoming customer and distributor inquiries with timely, attentive service and clear follow-through.
• Review quote requests, gather the necessary information, and prepare accurate responses based on customer needs and product details.
• Learn to interpret technical drawings, blueprints, and related specifications to support quoting and order-related activities.
• Enter, u...