Job Description
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.
Job Duties and Responsibilities:
Customer Service & EnquiriesRespond to incoming emails, text messages and phone calls from customers in a timely and professional manner.
Provide accurate and timely information about products, services, tours and reservation processes.
Handle guest enquiries and resolve basic issues with professionalism and a customer-focused approach.
Assist with follow-ups and simple adm...