Job Description
Job Title: Customer Service Specialist
Location: Avondale, AZ 85323
Duration: 3 Months
Position Description
• Oversees front office operations and facilitates a continuous and effective line of communication with staff. Manages the front office reception area by controlling traffic flow, monitoring business access, maintaining security awareness, and tidying and maintaining the reception area. • Answers complex calls and questions from customers and the public that requires a broad knowledge base and high level of problem solving skills. Ensures that calls are being answered or routed professionally, courteously, tactfully, and in a timely fashion. • Schedules and coordinates appointments, meetings, conferences, travel arrangements, interviews, training sessions, public hearings, and appearances; coordinates conference and meeting room bookings. • Assists in creating and maintaining spreadsheets, crea...
Location: Avondale, AZ 85323
Duration: 3 Months
Position Description
• Oversees front office operations and facilitates a continuous and effective line of communication with staff. Manages the front office reception area by controlling traffic flow, monitoring business access, maintaining security awareness, and tidying and maintaining the reception area. • Answers complex calls and questions from customers and the public that requires a broad knowledge base and high level of problem solving skills. Ensures that calls are being answered or routed professionally, courteously, tactfully, and in a timely fashion. • Schedules and coordinates appointments, meetings, conferences, travel arrangements, interviews, training sessions, public hearings, and appearances; coordinates conference and meeting room bookings. • Assists in creating and maintaining spreadsheets, crea...