Customer Service Specialist

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Customer Service Specialist opportunity with a well-established national real estate services firm specializing in default servicing, including foreclosures, bankruptcies, evictions, and title solutions. This company emphasizes honesty, integrity, and client-focused service, and offers a fast-paced, detail-driven work environment where your contributions make a real impact.



The Customer Service Specialist is responsible for below specific duties.



Your specific duties will include:

• Answering incoming calls from borrowers regarding their defaulted mortgages.


• Returning voicemails.


• Requesting reinstatement and payoff quotes for delinquent loans.


• Calculating reinstatement and payoff amounts.


• Preparing le...