Job Description
Join to apply for the CUSTOMER SERVICE SPECIALIST I role at TE Connectivity
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
- Making changes to orders, back‑orders, shipping delays or information necessary to process or cancel orders.
- Handling escalated and unresolved calls from less experienced representatives.
- Recognizing sales opportunities and preventing the loss of existing business.
Background/Qualifications
Generally requires Bachelor's degree in appropriate field or local equivalent.