Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
The customer service role involves demand planning, order management, customer‑facing interactions, geographical interface management, and navigating the complexities of addressing diverse customer needs and operational challenges. It requires a combination of analytical, communication, and problem‑solving skills, along with a customer‑centric mindset to deliver exceptional service and drive customer satisfaction and loyalty in ASEAN.
Customers Management
- Handle incoming calls and emails from assigned accounts for various sales inquiries, including information on orders, lead times, incoterms, and stock availability.
- Proactively communicate with customers to ensure understanding and resolution of all order‑related issues.