Job Description
rocess: MMS English – Media Market Saturn
Role: Customer Support Executive
Location: As per company requirement
About the Role
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives. The role involves assisting customers, resolving queries, and delivering an excellent customer experience through effective communication and problem-solving skills.
Key Responsibilities
- Handle customer inquiries and provide prompt resolutions.
- Deliver exceptional customer service through voice support.
- Address customer concerns, complaints, and service requests professionally.
- Maintain accurate records of customer interactions.
- Follow company policies, processes, and quality standards.
- Meet productivity, quality, and customer satisfaction targets.
Eligibility Criteria
- Minimu...