Customer Service Specialist (Junior to Mid)

ECOVACS Robotics is a world-leading service robotics enterprise. As a rapidly expanding global Chinese brand, our business spans major markets across the Asia-Pacific and beyond. We are currently accelerating our footprint in South Korea and Southeast Asia. We are committed to nurturing high-potential finance talent, providing professionals with a global business perspective, a comprehensive training system, and a clear career path to grow alongside our regional business.

We are seeking a highly driven Customer Service to plan and execution of our Southeast Asia service operations framework. This role will be responsible for establishing localized service standards, enhancing customer experience, and driving both customer satisfaction and cost efficiency through data-driven insights and cross-functional collaboration.

• Design, implement, and continuously optimize oversea...