Job Description
On-site - Makati Fresh Graduate/Student Bachelor Full-time
Job Description
Government Mandated Benefits
Duties & Responsibilities:
- Confers with the customers by telephone, email, in person in order to provide information about products and services.
- Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
- Ensures that appropriate responses were made to resolve customers' problem.
- Refers customer's concerns to designated departments for resolution and processing.
- Provides feedback and reply to customers' concern and request.
Qualifications:
- Graduate of any four-year Business course or any related field
- With active listening skills, problem solving skills and customer service
- Written and Oral Communication Skills