💼 Full-Time Position

Customer Service Specialist

🏢
ROCKWOOL International A/S
📍 malacca city, malacca, Malaysia
📍
Location
malacca city, Malaysia
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

## Customer Service SpecialistApplylocations: Subang Jaya: Melakatime type: Full timeposted on: Posted Todayjob requisition id: R **Role summary:**This is a one-year contract role.Customer Service Specialist is reporting to Customer Service Department under Supply Chain Division.This is a permanent position that require knowledge of order processing, production planning, delivery planning, invoicing and customer complain handling.**General responsibilities and activities include, but is not limited to:****1.** Received customer Purchase Order or Signed Quotation. Check the SKU number, pricing, transport loading for the order and also Required Delivery Date. Key in the sales order / confirm order from eShop system and send order confirmation to customer.**2.** Calculate the truck/ container load vs the quantity ordered. Advice customer if it is not a full load/ exceeded full load.**3.** Raise Credit Release in SharePoint system and follow up until it is unblocked.**4.** Approv...