💼 Full-Time Position

Customer Service Specialist

🏢
Perfetti Van Melle
📍 Metropolitan City of Milan, Lombardy, Italy
📍
Location
Metropolitan City of Milan, Italy
📅
Posted
June 26, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Main Purpose of the Role

Our colleagues in the Customer Service team of the European Plan & Deliver CoE are eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day.


Serves as the key point of contact for all PVM in Europe, ensuring timely and accurate replenishment and delivery in line with service expectations. Supports the end-to-end fulfillment process for branch replenishment orders, ensuring strong relationships with internal and external stakeholders.

Your core responsibilities at a glance:

  • Manage branch and co-manufacturer orders from entry to delivery, ensuring accuracy and on-time fulfillment.

  • Act as the main contact for branches and co-manufactures on order status, delivery updates, and issue resolution.

  • Collaborate with Supply Planning, Transport, and Warehousing teams to ensure smooth operations.

  • Proac...