💼 Full-Time Position

Customer Service Specialist – Reservations

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Cross Border Talents
📍 Penang, Malaysia, Malaysia
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Location
Penang, Malaysia
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Posted
June 08, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join a global customer support environment for a leading digital reservation and booking application. You will support Mandarin-speaking users with inquiries related to bookings, account issues, and general platform support.
This is a great opportunity for fresh graduates and early-career professionals looking to build experience in an international customer service environment.

Location: Livingston, Malaysia (On-site)
Employment Type: Full-time
Working Schedule: Rotational shifts (24/7), 5 working days / 2 days off
Start Dates: 25 May 2026 / 15 June 2026
Key Responsibilities
  • Provide customer support in Mandarin via phone, chat, and email
  • Assist users with booking-related inquiries and account issues
  • Support customers through the reservation and payment process
  • Ensure accurate handling of ...