Job Description
Role Summary
Al-Futtaim Group is seeking a skilled Customer Service Specialist to join its retail operations in Dubai. This role is key to ensuring an exceptional shopping experience for customers by managing service quality, resolving complaints, supervising operations, and overseeing specialized in‑store services. The ideal candidate will combine strong people skills with operational know‑how to maintain high standards in service delivery, visual merchandising, and cash handling.
Job DetailsLocation: United Arab Emirates (Dubai)
Industry: Retail
Function: Customer Service
Salary: AED 7,000-10,000 monthly (market estimated)
Gender: Any
Candidate Nationality: Any
Preferred Location: Any
Job Type: Full-time
What You'll Do- Deliver outstanding customer service by resolving inquiries and complaints promptly and professionally
- Act as the escalation point for complex customer concerns <...