Job Description
We are currently looking for new talent to strengthen our team at our MENDRISIO site!
Your Responsibilities:
- Responsible for order management from sales order entry to delivery and invoice dispatch
- Handle customer enquiries (pricing, stock availability, delays, short shipments, etc.) and specific customer requests
- Manage customer claims such as picking errors, damaged goods or pricing discrepancies
- Daily contact with the production department concerning the production and delivery timeline information
- Daily contact with the R&D department concerning the Product Customization
- Daily contact with the Quality department concerning damaged goods claims
- Coordination of deliveries in collaboration with the logistics department
Your Profile:
- Commercial education
- 5 years’ experience in customer service within an international companyis highly recommended
- Experience in t...