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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
- Responsible for the operating of central telephone lines, receiving all incoming calls including any related to maintenance and repair needs for the SJSU Campus
- Assist in scheduling requests for building shut downs and send customer notifications quickly to all necessary parties
- Determine the scope and degree of urgency for emergency service/work requests and radio dispatch Do-IT-Now (DIN) Technicians on type of problem that is presented
- Maintain and update status of work orders on the CMMS database
- Assist and train customers on using the web-based iService request for non-emergency maintenance and repair calls
- Receive, record, and dispatch general and emergency information quickly, clearly, and accurately using computerized systems and databases for input and retrieval of data
- Responsible for key distribution and collection of returned keys
- Noti...