Job Description
At Novocure, every role contributes to extending the lives of people living with cancer. As our new Customer Service Specialist (internally referred to as Revenue Operations Specialist), you'll play a key part in this mission.
This position is based in Madrid and serves as a critical link between healthcare providers, payers, patients, and internal teams. While the title reflects the customer-facing nature of the role, it sits within Revenue Operations and has a strong focus on reimbursement coordination, payment follow-up, billing support, and operational excellence.
We are looking for a dynamic, proactive professional who thrives in a fast-paced environment, takes ownership of follow-up activities, and is comfortable working across multiple stakeholders to ensure timely reimbursement, invoicing, and collections processes. This role is ideal for someone with previous experience in healthcare, pharmaceutical, or medical device environments who enjoys combinin...