💼 Full-Time Position

Customer Service Specialist

🏢
Vitality
📍 Stockport, England, United Kingdom
📍
Location
Stockport, United Kingdom
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Team – Member Servicing/Vitality Programme


Shift Pattern- between Monday - Friday 08:00-19:00 Saturday 09:00-13:00 (40 hours) Hybrid - 2 days in the Stockport office, 3 days at home

Top 3 skills needed for this role:

  • Adaptability: Thrive in fast-paced, changing environments.
  • Tech Savvy: Good understanding of recent technology.
  • Communication: Excellent verbal and written skills.

    • What this role is all about:

    As a Customer Service Advisor in our Member Servicing team, you’ll be there to help customers with all their queries and questions. Our team gives you the opportunity to learn about all our products Vitality has to offer our customers, from being an expert in the Rewards we offer to an expert in Life insurance cover.


    Key Actions
  • Respond to customer inquiries and complaints via Vitality’s social media channels, telephony, and email in a timely and profe...