Job Description
Start: 2nd February
Tasks:
• Customer service (pre/after sales) for incoming calls
• Handling inquiries via contact form, email, chat, and Facebook
• Processing warranty claims • Resolving minor technical issues
• Product comparisons, special offers, and product advice
• Working with documentation and data management
• Ensuring high-quality customer service and a positive brand image
Requirements:
• Fluent Swiss (written and spoken, at least C1 level)
• English skills at B2 level for communication within the team and during training
• Excellent computer skills and proficiency in MS Office
• Strong communication and organizational skills
• Friendly and professional demeanor towards customers
Benefits:
• Fully paid training program in E...