Job Description
Customer Service Specialist
Reporting to the Customer Service Department, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.
What You’ll Do
- Receive and process customer orders
- Develop solutions to customer needs/opportunities
- Build and sustain long-term customer partnerships
- Display effective communication and interpersonal skills
- Collaborate effectively with team members
- Resolve problems and non-conformances quickly
- Other duties as required
What You’ll Need
- University degree or College diploma with specialized training in a related field (e.g., chemistry, sales, or customer service) with two (2) years ...